Comprehensive Financial Management System (CFMS) is an enterprise level application, being designed, developed and implemented by Andhra Pradesh Centre for Financial Systems and Services (APCFSS) on behalf of the Finance Department, on the SAP S4 HANA platform. The broad outcomes envisaged from the implementation of the CFMS project include a ‘Single Source of Truth’ across the Enterprise (i.e. the State) accessible by all the stakeholders of the system, real time information availability,facilitate agility in decision making, speed and certainty of service delivery, convenience to all the Stakeholders, minimal reconciliations and improved financial discipline in the State.
“Comprehensive Financial Management System (CFMS) vision is to establish an enterprise-wide Financial Management System that enhances efficiency in financial transactions, effectiveness in control, transparency in operations, accountability at all levels, sustainability in the long run and to all stakeholders.”
The Key Objectives of CFMS are:
- Enterprise wide approach implies that the CFMS solution would be based on aholistic approach breaking the departmental barriers/ information silos tofacilitate informed decision making considering the comprehensive view ofstate of affairs.
- Effectiveness is doing the RIGHT things and in the context of the CFMS solutionit connotes result-orientation, prioritization and optimum resource utilization,control and monitoring, timeliness and policy support.
- Efficiency is doing things RIGHT and in the context of the CFMS solution itconnotes speed, accuracy, consistency and reliability, minimum manualinterface and return on investment
- Accountability refers to stakeholders taking ownership for their actions anddecisions across the value chain.
- Transparency refers to timely and accurate dissemination and disclosure ofinformation, data and decision process to the concerned stakeholders.
- Stakeholder convenience implies that the stakeholders (ministries,departments, auditors, employees, pensioners, citizens, suppliers, contractors,parties, etc.) perceive benefits in using the system.
- Sustainability of the system in the long and short term.
SCOPE
Based on the envisaged vision and objectives, the overall scope is classified into 7 broad key process areas (KPAs) - Budget Management, Revenue Management, Expenditure Management, Debt & Investment Management; Human Resources Management and Ways &Means Management. Based on this classification, high level and granular level objectives and sub-objectives identified in each of these KPAs are:
- Improved capability of Planning and Budget Management through acollaborative approach between various divisions of the FD and other Stategovernment departments ensuring reduced budget preparation and distributioncycle time with the latest of current year’s data being considered to project forthe next year; availability of real time decision support system for budgetarycontrol and monitoring; reduction in repetitive and unproductive work includingreduction in use of paper; and control on over drawls/ fraudulent drawls.
- Improved Revenue Management by developing a seamless system of capturingand monitoring (at an enterprise wide level) revenue targets, collections/refunds and realization on a real time basis enabling greater control overmisclassification and strengthening revenue collection mechanism byintroducing easier means of payments (e-receipts) to Government, widespreadreach and minimal reconciliation by ensuring single source of information.
- Improved Expenditure Management that would include:
- Real-time monitoring of all the payments with monthly/ quarterly/annual budgets;
- 100% budget control without causing any hardship to stakeholders;
- Single source of truth with respect to expenditure;
- Reduction of paper/ manual work;
- Greater control over misclassification;
- Workflow automation with a provision to monitor physical target withfinancial progress;
- Allocation of responsibility of expenditure control at the department level;
- Streamlined flow of bills ensuring evenly distributedwork load across all periods;
- Reduced tedium/ hardships in presentation/ realization of bills at the DDO level;
- Focused pre-audit on large expenditure; and
- Advanced authentication procedures using Adhaar based Bio-metrics and digital signature services;
- Adequate system of monitoring of PD accounts
- Improved Accounts Management that would include:
- Single source of information meeting analytical requirements of all thestakeholders;
- FD to have all possible information on State Accounts from its ownsources;
- Minimal reconciliations amongst AG, Treasuries, State Government Departments., Banks etc.;
- Real time availability of accounts – ensuring speedy finalization ofmonthly and annual accounts;
- Exception / risk based audit and inspections and monitoring of draftaudit paras enabling timely and effective audit;
- Reduction of paper/ manual work; and
- Making available employee related debit and credit information throughmultiple delivery channels
- Improved Debt and Investment Management that would enable availability ofcomplete information on a real time basis on debt, loans, investment andguarantees outstanding at the State/ Department/ subordinate offices and PSElevel including complete life cycle management of debt/ loans, guarantees andinvestments.
- Improved Human Resources Management that would allow real time view into the employees of various categories and facilitate their hire to retire life cycle event management; pension management and processing of payroll.
- Improved Ways & Means Management that would include real time decisionsupport mechanism to key functionaries of the FD including a system enablingcash flow projections and management mechanism and minimal/ timelyreconciliations.
The identified services under the Comprehensive Financial Management System (CFMS) are broadly categorized amongst the Government to Government (G2G), Government to Citizen (G2C), Government to Employee (G2E) and Government to Business (G2B) areas to cover the broad gamut of Government and its stakeholders.
GOVERNMENT TO GOVERNMENT (G2G)
Finance Department
Faster and efficient Budget Preparation to Budget Distribution cycle. Effective collection, recording, accounting and optimal utilization of state finances. Strengthened coordination with other departments for Disbursement from budget, Bill processing and approvals, PD account maintenance and Revenue collection analytics.Enhanced treasury support functions. Active communication with external stakeholders such as GSTN, RBI, Payment Gateway, Agency Banks and AG Office.Easy and user friendly maintenance of fund centers, HOAs and financial year guidelines.
Heads of the Department
Budget Allocation requests, Budget Distribution sanctions and approvals. Enhanced ways of budget re-distribution, additions, re-appropriation and surrenders.Online integration with external systems and users such as AG, Banks, RBI, GSTN etc.Enhanced monitoring and control of the finances allocated to SCO and DDO offices.
Treasuries
Seamless and automated Budget control mechanisms using BAC(Budget availability Check) at various bill lifecycle stages.Online Bill submission, processing, tacking and payments including enhanced Refund management process.Online Payment process & accounting including scroll from RBI e-Kuber platform.Enterprise level automated reconciliation, error resolution & reporting of both payments and receipts.Controlled and centralized payroll as well as payment system.Enhanced interface with AG office for synchronized reporting and audits.Granular level reporting using advanced analytics systems.Real-time Receipts and Expenditure information using advanced analytics.
Drawing and Disbursement Officers (DDOs)
Real time budget updates, Online Bill submission, tracking and payment. Online receipts.
RBI
Faster credit of receipts to states account.Timely and accurate scrolls of online payments and receipts. Error free reconciliation systems and processes
AG
Direct and seamless accessibility to the data/information.Rapid and focused audit processes.Synchronized control over financial reporting by Treasury & Finance department. Paperless interactions between State and AG office.
GSTN
Regular updates of GST collections for the state using synchronized interfacing methods.End of the day reconciliations and automated error resolution procedures including exchange between RBI, GSTN and CFMS.Layered authentication for secure modes of communication between the systems.
GOVERNMENT TO CITIZEN (G2C)
Citizen (Service Requirement)
Challan payments/refunds using manual and online payment gateway methods (Debit or Credit card/Net banking etc.).Challan/Payment Status check.SMS status and acknowledgements of payments or refunds.Enhanced user interface including mobile platforms.
Social Security Pensioners
Enhanced Social benefits delivery. Direct & real-time benefit transfer to the individuals after a multi-layered authorization. Adhaar based Biometrics. Digital Signatures.
Taxpayers
Enhanced Social benefits delivery. Direct & real-time benefit transfer to the individuals after a multi-layered authorization. Adhaar based Biometrics. Digital Signatures.
GOVERNMENT TO CITIZEN (G2C)
Businesses/Service Providers
Multiple payment gateway options to provide ease of doing to the citizens. This will ensure all modes of payment acceptance such as Net banking, Debit card, Credit card etc.
Banks
Daily e-scrolls with synchronized interfacing.
Unique reference id based exchange of data for easier reconciliation between Banks, Payment Gateway(s) and RBI.GOVERNMENT TO EMPLOYEES (G2E)
Employees
Self-service for maintenance of employee information e.g. Name, Address, PAN, Adhaar etc.Online creation of employee challans for Loan repayments and other payments towards government.
Retirees
Challan payments/refunds using manual and online payment gateway methods (Debit or Credit card/Net banking etc.).Challan/Payment Status check.SMS status and acknowledgements of payments or refunds.Enhanced user interface including mobile platforms.